Anthrasite Privacy Policy & Terms of Service
Last updated: June 20, 2025
1. Privacy Policy
1.1 Scope
This Privacy Policy explains how Entrainment Inc., doing business as Anthrasite ("Anthrasite," "we," "our," or "us"), collects, uses, and discloses information when you visit anthrasite.com or purchase our website‑audit services (the "Services").
1.2 Information We Collect
| Category | Examples | Source |
|---|---|---|
| Information you provide | Name, business email, billing address, payment method, URLs you ask us to analyze, support requests, survey responses | Directly from you |
| Automatic usage data | IP address, device/browser type, referring pages, pages viewed, time spent, error logs | Collected through cookies, log files, and similar technologies |
| Derived analytics | Site‑performance metrics, audit scores, uplift estimates | Generated by our assessment engine from the URLs you submit |
Cookies & tracking – We use first‑party cookies and Google Analytics 4 to understand how visitors use the site and to improve performance. You can reject non‑essential cookies in the banner or through your browser settings.
1.3 How We Use Information
- Deliver and improve the Services (run audits, generate reports, provide support)
- Process transactions and send invoices/receipts
- Communicate – service alerts, feature updates, marketing (with opt‑out)
- Research & development – aggregate, de‑identified data to refine scoring models
- Legal & security – detect fraud, enforce Terms, comply with applicable laws
1.4 Legal Bases (GDPR)
We process personal data under one or more of the following bases: contractual necessity, legitimate interests (e.g., improving our Services), consent (for optional cookies & marketing), and legal obligation.
1.5 How We Share Information
- Service providers – payment processors (Stripe), cloud hosting (AWS), analytics (Google), and email delivery (Postmark), bound by confidentiality agreements.
- Corporate events – merger, acquisition, or asset sale.
- Legal compliance – when required by law, court order, or to protect rights, property, or safety.
- We never sell customer data to third parties.
1.6 Data Retention
Audit artifacts are retained for 18 months by default, after which they are permanently deleted or anonymized unless we are legally required to retain them longer.
1.7 Security
We follow industry best practices: TLS 1.2+, least‑privilege access, encrypted backups, and regular penetration testing. No internet transmission is 100 % secure; use the Service at your own risk.
1.8 Your Rights
Depending on where you live, you may have rights to access, correct, delete, or port your data and to object or restrict certain processing. Email privacy@anthrasite.com to exercise these rights.
1.9 International Transfers
We are headquartered in New York, USA, and may transfer data to the United States and other countries with adequate safeguards such as the EU Standard Contractual Clauses.
1.10 Children's Privacy
The Services are not directed to children under 13. We do not knowingly collect personal data from children.
1.11 Changes to This Policy
We will post any Privacy Policy changes on this page and, if the changes are material, provide a prominent notice or email 30 days before they take effect.
1.12 Contact Us
Email: privacy@anthrasite.com
Mail: Entrainment Inc., 99 Madison Ave #1234, New York, NY 10016, USA
2. Terms of Service
2.1 Acceptance of Terms
By accessing anthrasite.com or purchasing a report, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.
2.2 Eligibility
You must be at least 18 years old and able to form a binding contract. You represent that you are using the Service for business purposes and have authority to bind the entity you represent.
2.3 Description of Service
Anthrasite provides evidence‑based website audit reports, related documentation, and optional consulting.
2.4 Accounts & Purchases
You may need an account to access certain features. You are responsible for safeguarding your login credentials. All fees are quoted in USD; payment is due at checkout via Stripe.
2.5 Refunds
Because the audit is a custom digital good created immediately upon purchase, all sales are final unless required by consumer‑protection law.
2.6 License & Intellectual Property
Upon full payment, Anthrasite grants you a non‑exclusive, non‑transferable license to use the delivered report internally or with service providers working on your behalf. Anthrasite retains all intellectual‑property rights.
2.7 Prohibited Conduct
You will not (a) reverse engineer or resell the Service, (b) submit URLs you do not own or have permission to audit, or (c) use the Service to infringe, harass, or violate any law.
2.8 Disclaimers
The report provides estimates based on industry benchmarks and the information you supply. Results are not guaranteed, and Anthrasite disclaims all warranties, express or implied, including fitness for a particular purpose.
2.9 Limitation of Liability
To the maximum extent permitted by law, Anthrasite's total liability under these Terms will not exceed the amount you paid for the Services in the 12 months preceding the claim. Anthrasite is not liable for indirect, consequential, or punitive damages.
2.10 Indemnification
You agree to defend and indemnify Anthrasite against any claims arising from your use of the Services, violation of these Terms, or infringement of third‑party rights.
2.11 Modifications to the Service
We may modify, suspend, or discontinue the Service at any time with reasonable notice when feasible.
2.12 Termination
We may suspend or terminate your access for breach of these Terms without refund.
2.13 Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of New York, excluding conflict‑of‑law rules. Any dispute will be resolved by binding arbitration under JAMS in New York County, unless you opt out within 30 days of first agreeing to these Terms.
2.14 Severability & Miscellaneous
If any provision is unenforceable, the remaining provisions will remain in effect. These Terms constitute the entire agreement between you and Anthrasite regarding the Service.
2.15 Contact
Questions? Email support@anthrasite.com or write to the address above.
Disclaimer: This document is provided for informational purposes and does not constitute legal advice. Consult qualified counsel to adapt these terms to your specific circumstances.